Privacy & Policy

Welcome to Direct Care Support! These Terms and Conditions ("Terms") govern your use of our website, applications, and other services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you interact with our website, applications, or other services. The types of personal information we may collect include:

• Contact information (e.g., name, email address, phone number)
• Demographic information (e.g., age, gender, location)
• Health-related information (e.g., disability status, medical conditions)
• Billing and payment information
• Communication preferences

1.2 Non-Personal Information: We may also collect non-personal information automatically when you access and use our services. This information may include:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, features used)
• Cookies and similar technologies (see Section 4 for more information)

2. Use of Information

We use the collected information for the following purposes:

• To provide and personalize our services to meet your specific needs.
• To communicate with you and respond to your inquiries, requests, or feedback.
• To process transactions and deliver products or services you have requested.
• To improve our services, website, and user experience.
• To send promotional materials, newsletters, or other marketing communications if you have opted in to receive them.
• To comply with legal obligations, resolve disputes, or enforce our policies.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities for the purposes described in this Privacy Policy:

• Service Providers: We may engage trusted third-party service providers to assist us in delivering our services or conducting our business operations. These providers are contractually bound to protect the confidentiality and security of your personal information.
• Business Partners: We may share your information with our business partners if necessary to fulfill your requests or improve our services.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website and improve our services. Cookies are small text files that are stored on your device when you visit our website. These files collect standard internet log information and visitor behavior information. You can manage your cookie preferences through your browser settings. Please note that disabling or rejecting cookies may limit your access to certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. While we strive to maintain the security of your data, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information.
• Object to the processing of your personal information.
• Request the deletion of your personal information, subject to applicable legal requirements.
• Opt-out of receiving marketing communications.

To exercise your rights or make any privacy-related requests, please contact us using the information provided in Section 8.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete the information as soon as possible.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [Company Name] [Address] [City, State, Zip Code] [Email Address] [Phone Number]

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version with the updated effective date on our website. We encourage you to review this Privacy Policy periodically. By continuing to use our services after the effective date, you consent to the updated Privacy Policy. Please note that this Privacy Policy does not apply to third-party websites or services that may be linked to or accessible through our services. We encourage you to review the privacy policies of those third parties before interacting with them. Thank you for choosing [Company Name]. We are dedicated to protecting your privacy and providing you with exceptional services.